Please read these terms carefully before using our platform. By creating an account, you agree to be bound by these terms.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
These Terms & Conditions constitute a legally binding agreement between you and m123. By accessing our website, creating an account, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By accessing the m123 website, creating an account, making a deposit, placing a bet, or otherwise using our services, you explicitly agree to be bound by these Terms & Conditions, our Privacy Policy, and all other rules, policies, and procedures published on our website. These terms apply to all users, including visitors, registered members, and VIP members.
We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. The "Last Updated" date at the top of this document indicates when the most recent changes were made. Your continued use of m123 services after any modifications constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.
If you do not agree with these Terms & Conditions or any future modifications, you must immediately cease using our services and close your account by contacting our support team.
To use m123 services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age. Online gambling is strictly prohibited for individuals under 21 years of age. We enforce this requirement through mandatory identity verification (KYC) before allowing withdrawals. Any user found to be under 21 will have their account immediately and permanently closed, with all funds forfeited. Parents and guardians are responsible for monitoring their children's internet usage and preventing underage access to gambling platforms.
Our services are primarily intended for residents of Indonesia. By creating an account, you confirm that you are accessing our services from a location where online gambling is not explicitly prohibited by local law. Users are solely responsible for ensuring their use of m123 services complies with all applicable laws in their jurisdiction.
We reserve the right to restrict access to our services from certain jurisdictions at our discretion. Certain countries and territories are restricted from using our services due to international regulations and licensing restrictions. If you are unsure whether online gambling is legal in your location, we strongly recommend seeking legal advice before creating an account.
You must have full legal capacity to enter into a binding contract. You must not be under any legal disability or restriction that would prevent you from entering into this agreement. You must not be prohibited from gambling by any court order, self-exclusion agreement, or other legal restriction.
Each individual may maintain only one account with m123. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited. If we detect multiple accounts belonging to the same individual, we reserve the right to close all such accounts, void all bets, cancel all bonuses, and forfeit all balances. This restriction exists to prevent bonus abuse, fraud, and to ensure fair play for all users.
To use m123 services, you must create an account by providing accurate, complete, and current information including your full legal name (as it appears on your Indonesian National ID or KTP), date of birth, residential address, email address, and mobile phone number. You must provide truthful information during registration. Providing false or misleading information is grounds for immediate account closure and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. You must notify us immediately if you suspect unauthorized access to your account. We are not liable for any losses resulting from unauthorized account access due to your failure to maintain account security.
We recommend using a strong, unique password containing a mix of uppercase and lowercase letters, numbers, and special characters. Do not use the same password you use for other websites or services. Enable two-factor authentication (if available) for additional security.
m123 is required by international regulations and anti-money laundering laws to verify the identity of all users. Before processing your first withdrawal, you must complete our KYC verification process by submitting:
Our KYC team will review your documents within 1-24 hours. We reserve the right to request additional documentation if needed to verify your identity. Failure to complete KYC verification will result in withdrawal restrictions. Submitted documents must be genuine and unaltered. Submitting fraudulent documents will result in permanent account closure and potential legal action.
m123 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay). The minimum deposit amount is Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Maximum deposit amounts vary by payment method and are displayed during the deposit process.
Deposits via Indonesian banks are typically processed within 5 minutes during banking hours. E-wallet deposits are processed instantly. Deposits made outside of banking hours may experience delays. We are not responsible for delays caused by third-party payment processors or banks.
You may only deposit funds from payment accounts registered in your own name. Third-party deposits are strictly prohibited and will be returned. Deposits made using stolen payment methods, fraudulent cards, or illegally obtained funds will result in immediate account closure and reporting to relevant authorities.
All transactions on m123 are conducted in Indonesian Rupiah (IDR). Deposits made in other currencies will be converted at the prevailing exchange rate, and conversion fees may apply.
To withdraw funds, you must have completed KYC verification, met any applicable bonus wagering requirements, and maintained a positive account balance. Your account must not be flagged for fraud, bonus abuse, or violation of these terms.
Withdrawals are processed to the same payment method used for deposits whenever possible. You may only withdraw to bank accounts registered in your own name matching your verified KYC documents. The minimum withdrawal amount is Rp 100,000. Maximum withdrawal amounts vary by VIP tier and are displayed in your account settings.
Standard withdrawal requests are processed within 15 minutes to 2 hours during business hours (09:00-21:00 WIB). VIP members enjoy priority processing with faster timeframes. Withdrawals requested outside of business hours will be processed on the next business day. First-time withdrawals may require additional verification time.
m123 does not charge withdrawal fees. However, receiving banks or payment processors may impose their own fees, which are beyond our control. Any fees charged by third-party financial institutions are the responsibility of the user.
To comply with anti-money laundering regulations, deposits must be wagered at least once (1x turnover) before withdrawal. We reserve the right to request additional documentation or refuse withdrawals if we suspect money laundering, fraud, or other illegal activity.
All bonuses and promotions offered by m123 are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are clearly stated on the promotion page and must be met before bonus funds can be withdrawn.
Unless otherwise stated, all bonuses carry a wagering requirement that must be met before any winnings can be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount (e.g., 30x means you must wager the bonus amount 30 times). Different games contribute differently to wagering requirements: slots typically contribute 100%, while table games and live dealer games may contribute 10% or less.
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, colluding with other users, exploiting technical errors, or any other form of manipulation, is strictly prohibited. Users found engaging in bonus abuse will have all bonuses canceled, winnings forfeited, and accounts permanently closed.
While a bonus is active, the maximum bet per round or spin is Rp 50,000 unless otherwise specified. Exceeding this limit may void the bonus and any winnings derived from it.
We reserve the right to cancel any bonus at our discretion if we suspect abuse, fraud, or violation of bonus terms. Users may also request to cancel an active bonus, but doing so will forfeit the bonus amount and any associated winnings.
All users must play fairly and honestly. Any form of cheating, collusion, exploitation of technical errors, or use of automated software (bots) is strictly prohibited and will result in immediate account closure and forfeiture of funds.
We reserve the right to refuse or limit any bet at our discretion. Bets placed after an event has already concluded will be void. In the event of obvious errors in odds or lines (palpable errors), we reserve the right to void bets and refund stakes.
Sports bets are settled based on official results as determined by the relevant governing body. If an event is postponed or canceled, bets will be void and stakes returned unless otherwise specified in our sports betting rules. For live betting, we reserve the right to suspend betting if we detect delayed feeds or irregularities.
All casino games on m123 are provided by licensed third-party providers. Game outcomes are determined by certified random number generators (RNG) that have been independently tested for fairness. Published RTP (Return to Player) rates are accurate and match the provider's certified values.
If you experience a disconnection during game play, any completed round will be settled normally based on the result. If a round is not completed, it will typically be void and your stake returned. Specific disconnect policies vary by game provider and are detailed in each game's rules.
m123 is committed to promoting responsible gaming practices. We provide tools to help you manage your gambling including deposit limits, loss limits, session time limits, reality check reminders, and self-exclusion options. These tools are available in your account settings.
If you feel that gambling is negatively affecting your life, relationships, or finances, we strongly encourage you to seek help. Visit our Responsible Gaming page for resources, including contact information for professional counseling services and support organizations. You may also request immediate self-exclusion by contacting our support team.
Remember: gambling should be entertainment, not a way to make money or solve financial problems. Never gamble more than you can afford to lose. If you're chasing losses, feeling anxious about gambling, or lying to others about your gambling, these may be signs of a problem. Please seek help immediately.
The following activities are strictly prohibited and will result in immediate account closure, forfeiture of funds, and potential legal action:
You may request to close your account at any time by contacting our support team. Before closure, you must withdraw any remaining balance and cancel any active bonuses. Once closed, your account cannot be reopened.
We reserve the right to suspend or terminate your account immediately without prior notice if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or if required by law. Upon termination, all bonuses will be forfeited, and you will only be entitled to withdraw your deposited funds minus any outstanding charges or liabilities.
If you wish to take a break from gambling, you may request self-exclusion for a period of 1 month, 3 months, 6 months, or permanently. During self-exclusion, you will not be able to access your account, make deposits, or place bets. Self-exclusion decisions are final and cannot be reversed before the exclusion period ends.
To the maximum extent permitted by law, m123 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability to you for all claims arising out of or related to these terms or our services shall not exceed the amount you deposited into your m123 account in the 12 months preceding the event giving rise to liability.
All content on the m123 website, including text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, is the property of m123 or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our website without our express written permission.
The m123 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of m123. You must not use these marks without our prior written permission.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which m123 is licensed. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have a complaint or dispute, please contact our support team first. We are committed to resolving issues fairly and promptly. Most disputes can be resolved through direct communication with our support team. If we cannot resolve your dispute internally, you may be entitled to submit your complaint to an independent alternative dispute resolution service.
If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of the remaining provisions.
These Terms & Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and m123 regarding your use of our services and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. Any waiver of any provision of these terms will be effective only if in writing and signed by m123.
You may not assign or transfer these Terms & Conditions or your account to any third party without our express written consent. We may assign our rights and obligations under these terms to any third party without your consent.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or our services, please contact our support team:
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support immediately.
m123 operates under international gaming regulations and follows strict compliance standards for player protection and fair gaming practices.
Strictly enforced through mandatory KYC verification. Online gambling is illegal for anyone under 21 years of age in Indonesia.
We believe in transparency. Our terms are written in plain English to ensure you fully understand your rights and obligations.
Our 24/7 support team is available to answer any questions you have about our terms, policies, or services.
Visit our FAQ page for answers to common questions, or contact our support team for assistance.
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